Job description
Telesales Executive - Salary £24,684 per annum + uncapped commission (OTE £39,000) NO COLD CALLING!
Location: Guiseley, Leeds (LS20)
Permanent, office based
No cold calling – every customer you speak to already has a Stiltz homelift. Join Stiltz Homelifts as a Warranty Telesales Executive and help our customers keep their homelift protected for years to come.
About us
Stiltz Homelifts designs and installs compact homelifts that fit into a home without major building work. Many of our customers are older people or people with mobility needs, so our work makes a real difference to their everyday lives. Our friendly sales team is based at our office in Guiseley, Leeds.
About the role
You’ll be a friendly, trusted voice for our existing customers, helping them keep their Stiltz homelift protected and working well. You’ll explain our warranty options in a clear, simple way so each customer can choose the cover that’s right for them.
What we offer
Competitive salary £24,684 with OTE c.£39,000 per annum
Uncapped commission
25 days holiday + 8 statutory holidays + 1 additional Birthday day!
Free on-site parking
Enhanced Health Cash Scheme
Health & Wellbeing Benefits
Pension Scheme
Life Assurance
Cycle To Work Scheme
A genuinely supportive working environment
Full training on our homelifts and sales process
Laptop provided
Free on-site parking
What you’ll do
Manage your own diary of warranty leads, following up with each customer promptly
Contact existing customers to offer our extended warranty packages
Build rapport, listen carefully and negotiate to close sales over the phone
Follow up new lift installations, working alongside our Senior Warranty Sales Representative
Keep customer records up to date on our CRM system and complete daily lead reports
Pass on any lift issues customers raise to our Service and Breakdown team
What you’ll bring
Experience in B2C telesales or telephone sales
Strong negotiation skills and the confidence to close a sale
Empathy and patience, so customers feel listened to and never rushed
The ability to explain products in a clear, simple way
Good organisation skills, with the ability to manage your own diary and workload
Excellent listening skills and a warm, personal approach with every customer
A strong work ethic and motivation to succeed
Don’t tick every box? If this role excites you and you have telesales experience, we’d still love to hear from you.
Working hours
Full-time, permanent, office-based role at our sales office, Guiseley, Leeds.
How to apply
Click “Apply” now. We may close the advert early if we receive a high number of applications.
If you need any adjustments during the application or interview process, please contact us and we’ll be happy to help.
Stiltz Homelifts is an equal opportunities employer. We welcome applications from everyone and make hiring decisions based on skills, experience and the needs of the role.