Sales - Seasonal Sales Advisor - UK
Job description
Sales Advisor
Job Purpose:
As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise.
You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me.
You will inspire our customers to look good and express themselves with the latest fashion wherever
and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value.
Accountabilities and Responsibilities:
CUSTOMER
You’ll help inspire our customers to look and feel good by delivering our service techniques
You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do
We’re Omnichannel, which means we don’t just sell products in store, but online as well, through our App and website so if a customer can’t find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand
You’re passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners
We want all our stores to look great and be easy to shop. You’ll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us
TEAM
You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice
We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential
You’ll be able to work collaboratively to deliver our Retail Strategy
GROWTH
You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs)
Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness
You will be aware of store targets and show a determination to exceed these
You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures
You’ll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs
You will fulfil your responsibility to remain compliant with all Mandatory Training Modules
Skills and Knowledge:
You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time
You understand who the core customer is that shops within your local market
You’re passionate about fashion and clothes, and you stay up to date with the latest trends
Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same
You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player
You’ll have a keen eye for detail in maintaining great store standards
Previous experience in retail is desirable but not essential
Key Relationships:
Store Manager
Supervisor
Wider Store team
Local New Look store
About the role:
Seasonal sales advisor to start from the 18th October until 2nd January. The role is an 8 hour sales advisor position so will be two 4 hour shifts a week.