Rotating Security Supervisor TB

Responsible To:

Profit and Asset Protection Manager

Department:

Profit and Asset Protection

Location:

Kingsway Distribution Centre

Hours:

4 on 4 off (rotating 2 days / 2 nights)

Salary & Benefits:

Competitive/night shift premium/staff discount

Key Duties/Responsibilities:

Take full ownership of the security operation during the shift making sure the team are deployed effectively and all posts are covered
Brief the team at the start of each shift providing clear communication of all tasks, priorities and relevant updates
Monitor task completion throughout the shift making sure all activity is carried out in line with Standard Operating Procedures
Enforce task rotation to support team development and maintain operational awareness across the department
Remain active and visible on site, this is not a supervisory role conducted from an office
Identify capable officers and delegate administrative tasks to them, making sure all records are completed accurately and in confidence
Conduct regular one-to-one meetings with officers, documenting outcomes and any agreed actions
Identify and address gaps in individual performance in a timely and constructive manner
Support officer development by recognising strengths and providing clear direction where improvement is needed
Address first level conduct and performance concerns promptly and fairly at the appropriate level, documenting fairly and appropriately
Escalate matters beyond a warning or counselling to the Assistant Security Manager
Carry out initial investigations into security incidents, conduct matters and policy breaches, gathering evidence and speaking to relevant parties
Complete incident reports accurately and in a timely manner making sure all required information is captured
Enforce the site security policy consistently, challenging non-compliance and taking appropriate action
Where an investigation has the potential to result in a formal outcome beyond counselling, compile all evidence and hand off to the Assistant Security Manager for progression
Maintain the highest confidentiality at all times throughout the investigation process
Make sure the site remains safe, secure and compliant throughout the shift, capturing all key information within the shift handover
Respond to and manage incidents during the shift, escalating to the Assistant Security Manager or Site Security Manager as appropriate
Make sure the team conducting searches, patrols, managing security equipment such as CCTV and access control, in line with the SOPs
Report any risks, hazards or concerns promptly and accurately
Overseeing management of visitor/contractor/staff processes ensuring all are booked in/out in line with policies/procedures
Oversee gatehouse processes ensuring supplier vehicles are booked in/out, and checking all vehicles are security sealed on arrival and departure

Skills/Experience/Knowledge needed:

Proven experience in a security officer role with supervisory experience or a strong readiness to step into supervision
Confident, hands on leadership style, comfortable managing a team on the ground
Strong people management skills with the ability to have direct and constructive conversations about performance
Experience or understanding of first level HR processes including return to works and absence management
Ability to carry out thorough, fair and objective investigations and produce clear written records
Organised and detail-oriented, with the ability to make sure admin is completed to a high standard
Professional, calm and decisive
Strong written and verbal communication skills
SIA Licensing is advantageous however not essential
Experience in a distribution, logistics or corporate security environment
Must be proficient with Microsoft packages such as emails, excel and word