Genuine Dining - Supervisor

Key Responsibilities

• Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness.
• Barista Duties: Prepare high-quality coffee and hot drinks to order, ensuring consistency and speed during busy periods.
• Leadership and Management Skills: Proven ability to lead, motivate, and manage a team Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness
• Sales and Profitability: Supporting the GM in driving sales and ensuring the cafe is profitable.
• Customer Service: Provide friendly and efficient service to office staff and visitors, ensuring high satisfaction.
• Food Service: Work closely with in-house chefs to ensure smooth food prep and service; help with food handling and basic preparation as needed.
• Events & Hospitality: Supporting the events and hospitality team when necessary.
• Admin Support: Assist the General Manager with daily admin tasks such as stock control, ordering, compliance checks, and basic reporting.
• Operational Excellence: Maintain high standards of cleanliness, health & safety, and food hygiene at all times.
• POS: Support till operations and basic financial procedures as required.

About You

• Proven experience in a similar hospitality or café role (team leader or supervisor level ideal)
• Experience with MS Office, Saffron is an added bonus!
• Skilled in coffee preparation and customer service
• Confident managing a team in a fast-paced environment
• Strong communication and interpersonal skills
• Basic food handling knowledge; Level 2 Food Hygiene Certificate a plus
• Organised and comfortable with light admin duties
• Great attention to detail
• Positive attitude with a hands-on approach
• Eligibility to work in the UK

What We Offer

• 5 over 7 days
• Paid overtime opportunities
• EAP
• Supportive team environment with training and progression opportunities within the company
• Meals and drinks while on shift

Interested?

We’d love to hear from you. Apply today and bring your energy, passion, and leadership skills to a role where your input truly matters

Job Types: Full-time, Permanent

Benefits:

• Company events
• Cycle to work scheme
• Discounted or free food
• Work Location: In person