Job description
As a Lifeguard you are essential in ensuring the safety of all visitors to our Leisure Centre. You have excellent swimming skills, are safety-minded, and able to swiftly assess situations and make careful decisions regarding swimmer safety. You will work as part of a welcoming team that is instrumental in delivering outstanding customer experiences, maintaining orderliness and cleanliness across our leisure facilities, including swimming pool areas and changerooms. This is a customer facing role, and as such you must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers
Lifeguarding
- Supervision of the pool during swimming, ensuring safety procedures are followed.
- Administer first aid in the event of injury, rescue swimmers in distress or danger of drowning, and undertake CPR and/or artificial respiration, if necessary.
- Attend regular lifeguard training sessions.
Leisure Operations
- Interact with the public and welcome all users of the facilities.
- Assist in the preparation for, and operation of events and activities.
- Ensure a consistently high level of cleanliness is always maintained throughout the centre.
- Support sales in the leisure retail shop, including inventory control.
Health & Safety
- Operate in accordance with Woodrow's operating procedures and appropriate National Governing Body guidelines.
Qualifications
- Current NPLQ (National Pool Lifeguard Qualification) - ESSENTIAL
Desirable Experience, Knowledge & Skills
- Experience as a lifeguard/ leisure assistant in a leisure environment.
- Experience working in a customer facing environment.
- Available to work all year round
Essential Personal Attributes
- Customer centric mindset.
- Enthusiastic with a positive attitude to swimming.
- Able to quickly establish rapport and build effective relationships across a range of personas.
- Composed demeanour.
- Articulate communicator.
- Collaborative team player with a willingness to work effectively with others.
- Able to work independently, demonstrating proactivity and initiative.
- Self-motivated with a positive attitude, impeccable work ethic and a flexible approach to work.
- Passionate and demonstrably committed to improving the lives of children and young people.
- Absolute commitment to London Youth’s principles of equality, diversity, and inclusion.
- Absolute discretion and ability to maintain confidentiality.
- Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
- Free meals provided whilst on duty when the kitchen is serving young people in residence
- Free tea and coffee available in 'Tea & Coffee Bar'
- Free onsite parking
- Branded quality uniform provided
- Healthcare Cashback Plan to help cover your healthcare essentials
- Free access for you and your family to the Employee Assistance Programme
- Free access to the 'Headspace' wellbeing app
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Magnificent location on a historic estate, surrounded by nature
- You'll be working with a fantastic team of passionate colleagues across London Youth
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve
- Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed
- You will be making a difference to the lives of young people!
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