Job description
We have an exciting opportunity for an experienced Transport Operations Manager to join our growing team!
Are you a proven transport leader with a passion for operational excellence, compliance, and delivering outstanding customer service? Do you thrive in a fast-paced logistics environment where no two days are the same? If so, we'd love to hear from you.
As our Transport Operations Manager, you'll take ownership of our end-to-end transport operation, leading teams across transport, planning, administration, compliance, fleet management and driver development. You'll play a pivotal role in ensuring safe, efficient and cost-effective deliveries while driving continuous improvement and supporting the wider growth of the business.
Working Pattern: 5 days out of 7, including weekends
- Leading, coaching and developing the transport team to create a high-performing, engaged culture.
- Overseeing day-to-day transport operations, ensuring efficient vehicle utilisation and excellent service delivery.
- Managing transport planning activities to maximise routing efficiency, resource utilisation and on-time deliveries.
- Driving operational performance through KPI monitoring, continuous improvement initiatives and cost-saving opportunities.
- Ensuring full compliance with Operator Licence requirements, DVSA regulations, driver hours legislation and fleet compliance standards.
- Overseeing fleet maintenance, roadworthiness, inspections, defect reporting and incident management processes.
- Managing relationships with suppliers, maintenance providers and external transport partners.
- Supporting fleet investment and replacement planning to meet business needs.
- Leading the development of transport teams and drivers through training, coaching and ongoing competency programmes.
- Promoting a strong safety-first culture and encouraging best practice across the transport operation.
- Managing transport budgets, analysing operational data and identifying opportunities to improve efficiency while maintaining service levels.
- Building strong relationships with internal and external stakeholders and acting as the lead contact for transport-related matters across the business.
- Working collaboratively with Operations, Warehouse, Customer Service and Sales teams to support wider business objectives and growth plans.
- Proven experience in a Transport Operations Manager, Transport Manager or similar leadership role.
- CPC qualification (essential).
- Strong knowledge of DVSA regulations, driver hours, Working Time Regulations and transport compliance.
- Experience leading transport planning, fleet management and operational performance.
- Excellent leadership and people management skills.
- Strong communication and stakeholder management abilities.
- Commercial awareness with a proactive approach to problem-solving.
- Experience managing budgets and driving operational efficiencies.
- Experience within FMCG, food distribution or time-critical logistics environments would be advantageous.
- International Operator Licence Holder qualification preferred.
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