Senior Merchandise Manager - GM
London, England, GB • Permanent • Competitive

Senior Merchandise Manager - GM

Easy Apply
London, England, GB On-site Permanent 23 Applications
Competitive
Full-time
Posted 30 Sep 2026
Expires 30 Oct 2026

Job description

PLEASE NOTE: As part of our organisational changes, our ongoing structure and roles continue to be reviewed. While this role is being advertised, circumstances may change and the role could be withdrawn/amended.
Applications Close 14th October.

Senior Merchandise Manager - GM

At WHSmith Europe our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. That’s why our merchandising is passionate about driving sales off efficient inventory.

What you will be doing:

Deliver sales, availability and stock targets across strategic categories, ensuring stock spend is controlled within agreed parameters.​
Lead planning, forecasting, supplier deliveries and complex range changes with the commercial team.​
Manage Open to Buy, WSSI delivery, quality of stock, recalls and problem stock actions to improve stock turn and working capital.​
Support annual budgets and forecasts, providing insight into category risks, opportunities and stock productivity.​
Present category inventory, risks and opportunities to senior stakeholders using data and commercial judgement.​
Lead cross-functional initiatives and support new merchandising systems, tools and process improvements where required.​

What we are looking for:

How we reward our teams:

Hybrid Working Model from home and in the office
4pm Friday Finish
Flexible Working
25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Family Friendly Leave
Company Pension scheme
Annual Bonus based on company and personal performance
Competitive Salary
Private Medical Care
Cycle to work scheme
Staff Discount Card for railway stores (subject to policy)

About us:

Celebrating over 230 years, we’re proud to have grown into a globally recognised brand present in over 30 countries – the air of familiarity people love and trust on their journey. As a diverse group of over 6,000 colleagues, we’re all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

Our business operates from two key locations, In a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.

For WHSmith Europe, our mission is simple – to create value for our stakeholders by providing a platform for global brands across airports, hospitals, rail stations and other markets. Our operational environment is fast-paced and highly regulated, requiring exceptional standards of maintenance, compliance, health & safety and colleague welfare across every location.

We’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.

We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!

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