Job description
At HealthHero, we're transforming healthcare through technology and clinical expertise. As Europe's leading digital healthcare provider, we support over 30 million people and deliver more than 5 million consultations every year.
We have an exciting opportunity for an experienced HR professional to join our People team on a 9–12 month fixed-term contract covering maternity leave. This is a hands-on role for someone who has already worked at Senior HR Advisor or HR Business Partner level and can make an impact from day one.
- Hours: 37.5 hours per week
- Location: Hybrid. London office at least 2 days per week, plus travel to our Bracknell office twice a month or as required
About the role
Reporting to the HR Director, UK & Ireland, and working closely with our Chief People Officer, you'll provide expert HR support across our UK & Ireland business and contribute to key People projects across the Group.
The key elements of the role include, but are not limited to:
- HR technology and AI: Maintain and develop our AI-powered HR tools and knowledge bases. Drive process automation and support People analytics and reporting.
- People projects and change: Lead on strategic Group-wide projects, including acquisitions, HR due diligence, employee transfers, organisational design and our annual Year-End Review process.
- Employee experience: Lead on projects such as our Employee Exchange Programme, engagement surveys and our CSR initiatives.
- Core HR: You'll deliver the fundamentals of our HR service. You'll lead and support employee relations activity, coach managers on people matters, and develop HR policies and manager training.
About you
You'll be a proactive, forward-thinking HR professional who enjoys variety, builds relationships naturally and brings energy and resilience to a fast-paced, changing environment. You'll be confident using AI to work smarter, and you'll be ready to hit the ground running.
Skills and experience
- Proven experience in a generalist HR, Senior HR Advisor or Junior HR Business Partner role, with the ability to work autonomously from the start
- Demonstrable experience identifying, adopting and embedding AI tools within HR processes (essential)
- A good understanding of UK employment law and HR best practice
- Experienced in managing employee relations cases and HR processes
- Excellent communication, influencing and stakeholder management skills at all levels
- Strong organisational and project management skills, leading project end to end with a keen eye for detail
- CIPD qualification (or part-qualified), or equivalent experience
- Proficiency in Microsoft Office and HR systems
- Desirable: experience using Claude, Copilot and Zapier/n8n
- Desirable: experience with HRIS platforms (ideally Dayforce), degree-level education, and experience with engagement, benefits or People projects
Why Join HealthHero?
At HealthHero, our people are at the heart of everything we do. You'll join a supportive team where your ideas are valued and where you'll have the opportunity to make a real impact on how we attract and hire talent.
We are proud to be one of Europe's fastest-growing digital healthcare organisations, committed to innovation, excellence and improving access to healthcare for millions of people.
What We Offer
- 25 days annual leave plus bank holidays and your birthday off
- Access to HealthHero healthcare services, including GP and mental health support
- Pension scheme and salary exchange benefits
- SimplyHealth cash plan membership
- Cycle to Work and Electric Vehicle schemes
- Life assurance
Closing date: 19th October 2026 (5pm)
Additional Information
HealthHero is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We are a Disability Confident Employer and are committed to making reasonable adjustments throughout the recruitment process where required.
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