Project Support Officer

You will support project and programme delivery across planning, scheduling, risk management, governance, stakeholder engagement, change control, financial control, assurance and reporting. You will maintain high-quality information, support governance activities, identify emerging issues and provide reliable project information. You may be deployed across different projects, programmes or business areas as priorities change.

Responsibilities

• Support planning, scheduling and project delivery activities
• Maintain high-quality project records and information
• Support risk management, governance, change control, financial control, assurance and reporting
• Analyse issues and present clear information to stakeholders
• Support teams to identify and respond to emerging issues
• Build productive relationships with colleagues, customers and stakeholders
• Drive continuous improvement across project delivery
• Adapt to changing deployments and priorities
• Travel within the UK when required

Requirements

• Have at least four GCSEs at Grade 4/C or above, including English Language and Maths, or an equivalent Level 2 qualification
• Have experience in a PMO, project controls or project delivery environment
• Demonstrate Project Delivery Capability Framework knowledge, skills and behaviours at Executive Officer level
• Be proficient with Microsoft Office applications, particularly Excel
• Be able to analyse project data and present information clearly and accurately
• Demonstrate stakeholder engagement and conflict-resolution skills
• Be a British citizen or hold dual British nationality
• Be able to obtain Developed Vetting
• Live within a commutable distance of Cheltenham, Samlesbury or Manchester

Benefits

• Flexible working arrangements, including part-time work, compressed hours and flexible start and finish times
• 25 days of annual leave rising to 30 days after five years, plus 10.5 public and privilege holidays
• Interest-free season ticket loan
• Pension scheme
• Cycle to work scheme
• Gym, restaurant and on-site coffee-bar facilities at some locations
• Paid parental and adoption leave
• Training and professional networks