Product Manager

We are looking for an experienced Product Owner to join our team and help drive the success of a strategic platform initiative. In this role, you will be responsible for defining product priorities, shaping requirements, and ensuring successful adoption across multiple client-side teams. Working closely with a Client Director and Delivery Manager, you will lead product decision-making, align stakeholders around a shared vision, and translate business needs into a clear roadmap that delivers measurable value.

Requirements

• 6+ years in product management, technical program management, or a combination, with at least 2 years owning a platform, API, SDK, or integration product.
• Comfortable in the technical weeds: API contracts, request/response payloads, logs, telemetry, implementation trade-offs with engineers.
• Proven track record driving platform adoption across internal teams and external customers/partners.
• Experience running multi-team programs with formal dependency, risk, and decision management.
• Strong communication — concise specs, accurate docs, clear status for executives.
• Data-driven: define success metrics, instrument them, prioritize from them.
• Experience in a consulting or client-delivery setting (or equivalent stakeholder complexity).

Responsibilities
Product & Requirements

• Translate platform priorities into milestones, roadmaps, and delivery-ready requirements (user stories, acceptance criteria, API contracts).
• Own the design and evolution of platform APIs and SDKs with engineering/architecture: versioning, deprecation, backwards-compatibility commitments.
• Spec the developer experience end to end: authentication, onboarding, first call, error handling, rate limiting, webhooks, documentation.
• Lock scope and API contracts before build starts; manage change requests deliberately.
• Turn recurring support tickets and consumer questions into design fixes, not documentation patches.

Program & Delivery

• Coordinate initiatives across client product, REW, engineering, architecture, and business teams.
• Manage dependencies, risks, decisions, actions, and escalations (RAID log); drive to resolution.
• Lead portfolio reviews and provide clear, regular stakeholder communication to client leadership.
• Establish lightweight processes for intake, prioritization, onboarding, and reporting.

Onboarding & Adoption

• Own customer and product-team onboarding from initial engagement through production adoption.
• Track adoption, usage, integration success, and customer feedback; report against targets.
• Define and defend platform metrics: time-to-first-call, integration success rate, API error rates, active consumers.

Nice to have

• Hands-on coding ability (build sample apps, run integrations yourself).
• Experience with API management platforms (Azure APIM, Apigee, Kong) and developer portals.
• Enterprise integration experience (third-party SaaS integrations reliable in production).
• Background in AI/agentic platforms, MCP, or developer-facing AI products.
• Agile/Scrum or SAFe delivery experience.

Working conditions

• Engagement: Initial six-month contract with a strong likelihood of extension.
• Work model: Fully remote, client-facing delivery across multiple European projects.
• Working hours: Primarily UK and Central European client hours, with approximately 4–5 hours of daily overlap with the US-based team. Flexibility for occasional early or late meetings during critical periods.
• Language: Excellent written and spoken English. No additional language required.
• Equipment: Contractor provides a suitable laptop. Client access is generally provided through secure web-based services.

Why work with us?
Our Culture

• Open communication and a focus on psychological safety
• Recognition of achievements and contributions
• Collaboration across multicultural teams
• Less bureaucracy, more focus on results

Hiring Process

• Intro call
• Technical interview
• Manager interview
• Pre-offer stage + reference check (if requested)
• Official offer