Operations Manager - Asset Finance and Leasing

The Function & Team

The Investment Finance and Operations team ensures the smooth financial and operational running of our investment platforms. They manage transactions, reporting and controls that underpin the performance and integrity of our funds and portfolios

This role sits within Investment Finance & Operations and supports the Private Credit Operations team, which administers and services a lending and leasing platform of approximately £1.8 billion across four funds. The team manages the operational lifecycle from drawdown and account set-up through cash processing, in-life servicing, reconciliations, reporting support and contract closure.

Key Responsibilities & Role purpose

The Operations Manager – Asset & Leasing is accountable for a defined, time-limited programme to correct legacy data issues and strengthen the processes and controls used to manage the asset finance and leasing portfolio. The role has been created following the implementation and migration to Aspire (a lending system), where further work is required on asset-level records, contract structures and the quality of information needed to administer leases effectively through their full life cycle.

This is a hands-on delivery role combining asset finance and leasing knowledge with data analysis, operational control and change execution. The postholder will establish the remediation baseline, agree risk-based priorities, lead controlled data correction, improve in-life management processes and ensure that changes are evidenced and sustainable.

The manager will work closely with the Operations team so that remediation reduces pressure on business-as-usual activity. The role will also partner with Finance, Investment teams, Technology and the external system provider where issues cross functional or system boundaries.

1. Remediation planning and delivery

• Own the asset finance and leasing remediation plan, converting known issues and stakeholder concerns into a sequenced backlog with clear scope, dependencies, resource requirements and completion criteria.

• Establish a baseline of portfolio data quality and identify the root causes of errors, including migration gaps, inconsistent historic practices, unclear ownership and weaknesses in upstream or downstream processes.

• Prioritise activity according to customer, cash, accounting, regulatory, reporting and operational risk, with particular focus on matters that could affect servicing accuracy, financial or investor reporting or asset ownership records.

• Lead remediation activity directly and allocate repeatable analysis, validation and correction work to a junior analyst, reviewing output and maintaining appropriate quality control.

• Maintain a clear delivery plan, decision log, issue escalation route and evidence of remediation; identify blockers early and recommend pragmatic resolution options.

2. Data integrity and reconciliation

• Review and remediate customer, contract and asset-level data, including contract-to-asset relationships, payment schedules, rates and charges, residual values, status and key dates, ownership and fund or entity allocation.

• Resolve issues arising from asset splitting, multiple assets under a single agreement, amendments and other contract structures that were not fully addressed during migration.

• Reconcile Aspire data to source agreements, historic records, cash records, finance ledgers and relevant portfolio reporting, working with Finance where accounting judgement or treatment is required.

• Define authoritative data sources, validation rules, tolerances and exception categories; ensure changes are controlled, evidenced, independently checked where appropriate and capable of audit review.

• Develop practical exception reporting and data-quality measures that allow Operations to identify and address new issues before they affect customers, cash or reporting.

3. In-life management and operational controls

• Map and improve the end-to-end servicing of asset finance and leasing arrangements from post-drawdown set-up through payment allocation, amendments, reschedules, extensions, novations, settlements, early terminations, disposals, arrears-related changes and contract closure.

• Clarify hand-offs, approval points and ownership across Operations, Finance, Investment teams, Credit, Technology and third-party providers.

• Design proportionate preventive and detective controls, including maker-checker requirements, reconciliations, aged-exception review, evidence standards and escalation thresholds.

• Update procedures, process maps, templates and controls so that the improved approach can be operated consistently by the existing team.

• Identify immediate process improvements as well as system-dependent changes, avoiding manual workarounds where a sustainable system or control solution is available.

4. Systems and change delivery

• Translate operational and data issues into clear business requirements for Aspire configuration, reporting or development changes, distinguishing system defects from data and process issues.

• Work with the Lending Operations Transformation Manager, Technology and the external provider to align dependencies, avoid duplication and ensure asset finance requirements are reflected in the wider Aspire improvement roadmap.

• Support solution design, data mapping, test-case preparation, user acceptance testing, defect triage, implementation and post-release validation for relevant changes.

• Ensure changes are documented, approved, communicated and embedded, with appropriate training and ownership transferred into business as usual.

5. Governance performance and control assurance

• Provide concise progress reporting covering delivery, material exceptions, dependencies, risks, decisions and forecast completion dates.

• Track remediation volumes, ageing, rework, control exceptions and data-quality measures, using evidence to focus resources on the areas of greatest risk or value.

• Demonstrate that priority records have been reconciled and supported by complete remediation evidence and that key controls have been implemented and operated effectively.

• Maintain audit-ready workpapers and a clear record of changes, reviews, approvals and residual risks.

• Escalate matters that could affect customers, cash, reporting, fund allocation or the integrity of the portfolio records with a clear impact assessment and recommended action.

6. Stakeholder and team leadership

• Build constructive relationships with Operations colleagues and subject-matter experts, drawing on their knowledge while protecting the capacity required for daily portfolio servicing.

• Provide clear direction, prioritisation and quality review and create repeatable work packs and validation routines that enable efficient delivery.

• Chair focused working sessions, present progress and risks in plain language and secure timely decisions from senior stakeholders.

• Promote a strong control culture and a practical approach to continuous improvement, ensuring solutions are understood and owned by the people who will operate them.

Experience

Essential experience and knowledge

• Strong operational experience in asset finance, equipment leasing, lending operations or a closely comparable financial-services environment.

• Direct experience of remediating complex portfolio or customer data, including reconciliation to source records and controlled data-correction processes.

• Good end-to-end understanding of asset finance or leasing arrangements and the operational impact of amendments, reschedules, settlements and asset-level changes.

• Track record of improving operational processes and controls in a regulated or control-conscious environment.

• Experience working with a loan or lease management platform and translating business issues into data, process or system requirements.

• Strong analytical capability, including confident use of Excel for large data sets, reconciliations, exception analysis and management information.

Desirable

• Experience of Aspire or another specialist lending, asset finance or leasing platform.

• Experience within private credit, investment management, specialist lending or a multi-fund and multi-entity operating environment.

• Understanding of the interfaces between operational loan or lease data, cash reconciliation, accounting records, portfolio reporting and investor reporting.

• Experience of data-migration assurance, system implementation, user acceptance testing or post-implementation remediation.

• Working knowledge of SQL, Power Query, Power BI or other data-interrogation and reporting tools.

Personal Qualities:

• Ability to lead a defined workstream, manage competing priorities and deliver through colleagues without relying on a large project team.

• Clear written and verbal communication, with the judgement to distinguish material risks from lower-priority imperfections.

Why Join us?

• You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued.

• Be part of a growing and innovative team

• We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression.

• Opportunities for professional development and career progression.

At Triple Point, high performance means living our values every day:

• Stay Curious.

• Be Generous.

• Take Thoughtful Action.

• Pull Together.

• Own It.

In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.