Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a National Account Manager based in United Kingdom.
As a National Account Manager, you will manage and grow an established portfolio of high-value B2B customers. You will build trusted relationships with senior and C-level stakeholders, developing a deep understanding of their strategic, organizational, and financial objectives. Using a consultative sales approach, you will identify opportunities to increase customer retention, expand existing contracts, and introduce relevant products and services. You will work cross-functionally to turn account strategies into measurable outcomes and stronger customer relationships. The role combines relationship management, strategic account planning, and SaaS sales in a fast-paced, collaborative environment. Your ability to create value for customers will directly contribute to business growth and long-term account success.
Accountabilities
- Develop and execute territory plans designed to maximize client retention, contract upgrades, and sales of products and services.
- Establish, strengthen, and maintain trusted relationships with C-level executives and other key decision-makers across assigned accounts.
- Understand and articulate the strategic, organizational, and financial priorities of each client and connect them with appropriate solutions.
- Create and execute tailored account plans and sales campaigns for specific customers, identifying opportunities for expansion and growth.
- Partner with internal teams to develop and implement action plans that improve or optimize customers' use of products and services.
- Manage the full account development process, from identifying customer needs and opportunities through to commercial execution.
- Maintain accurate and up-to-date account, contact, and activity information in the CRM.
- Contribute to a customer-first culture through strong communication, accountability, responsiveness, and consistent follow-through.
- 2–3+ years of experience in SaaS sales, the recruitment industry, or a closely related B2B environment.
- Demonstrated track record of sales success and consistently achieving or exceeding commercial objectives.
- Strong passion for sales, with a proactive, target-driven, and results-oriented approach.
- Experience with complex, consultative sales involving multiple stakeholders and decision-makers.
- Strong consultative and solution-selling capabilities, with the ability to understand business challenges and translate them into relevant solutions.
- Proven ability to build and maintain strong relationships with stakeholders at different organizational levels, including senior and C-level executives.
- Excellent communication, negotiation, presentation, and interpersonal skills.
- Ability to collaborate effectively across functions while maintaining ownership of customer outcomes.
- Comfortable working in a fast-paced, dynamic environment where priorities can evolve quickly.
- Curious, growth-minded, and committed to continuous learning and professional development.
- Group critical illness coverage.
- Group income protection and group life assurance.
- Pension and vision benefits.
- Employee Assistance Program (EAP).
- Access to employee discounts and wellbeing resources.
- Optional private medical coverage from day one.
- Optional Ride to Work scheme.
- Unlimited vacation.
- Quarterly paid volunteer days.
- Employee referral program with eligibility from before your first day.
- Career development opportunities and opportunities for internal progression.
- People-first culture with an emphasis on collaboration, accountability, learning, and continuous improvement.
- Fast-paced, agile, and supportive working environment where employees are encouraged to contribute ideas and challenge existing approaches.
Requirements:
Benefits:
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