Lab Systems Engineer

Location:

Hybrid UK, at least 3 days per week on site in Kidlington, with occasional travel to Exeter

Schedule:

• Lab system changes happen outside lab hours, usually on a Sunday or Monday, about once or twice a month.

Visas:

Unfortunately, we are not in a position to offer visa sponsorship for this role.

About the role

Our pathology lab runs on a lot of connected technology: a lab information system, scanners, automations, servers and integrations with our cloud diagnostic platform. Many teams work on these systems. We need one person to own them.

As our Lab Systems Engineer, you’ll be that owner. You’ll keep the lab’s systems available, up to date and well connected, and you’ll make sure every change reaches the lab safely, with testing, validation and a rollback plan in place. You’ll work with IT, information security, integration, product, technical support and our software suppliers, and bring their work together into one approach.

This is a hands-on role for someone who likes ownership. You assess before you act, and you’re comfortable digging deeper on your own when a problem gets complicated. It isn’t a helpdesk role, and you won’t need to be an expert in wet-lab processes.

What you’ll do

• Own the lab systems end to end: the lab information system, scanners, automations, servers, network, databases and the integrations with our cloud platform.
• Keep systems current and secure: patching, upgrades, versioning and data migration, automating repetitive work wherever you can.
• Own the release cycle for lab systems: impact assessment, testing, validation, rollback planning and the go or no-go decision. Your first priority will be mapping and baselining what we have, then making upgrades to our core lab systems safe and predictable.
• Lead incident response: restore the service, trace the problem end to end to its root cause, and run post-incident reviews so it doesn’t happen again.
• Manage our lab software suppliers, agree priorities and support availability, and hold them to agreed dates.
• Plan downtime and change windows with the lab so turnaround time is protected.
• Put monitoring and alerting, capacity planning, disaster recovery and business continuity in place, and keep the documentation and evidence our accreditations need (UKAS ISO 15189, ISO 27001, Cyber Essentials Plus, NHS DSPT).
• Put data integrity and patient safety first: apply access control and data protection in line with GDPR, working with IT and information security.

What you’ll bring

• Hands-on experience configuring, running and maintaining a LIMS or LIS.
• Experience in a hospital, pathology or clinical laboratory, or another regulated healthcare setting (e.g. ISO 15189, ISO 27001, GDPR).
• Experience integrating lab systems with cloud or SaaS products and other systems (e.g. HL7, APIs).
• Hands-on troubleshooting across infrastructure, networks, applications, databases and integrations, with a track record of patching, upgrading and migrating live systems safely.
• Experience managing software suppliers and holding them to delivery dates.
• A reliability mindset: monitoring and alerting, incident response and learning from incidents, rollback and recovery, and good documentation.

It would be great if you also have: experience with digital pathology or medical imaging (whole slide scanners, DICOM, PACS), HL7 instrument integration, or SQL troubleshooting.

About the Company

Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services.

Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex.

Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 230 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago.

As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting-edge diagnostic solutions to healthcare organizations worldwide. Our cloud-based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry.

We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it.

We are looking for highly motivated individuals who are excited to take on challenges and value making a difference in their day-to-day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field.

What are the benefits of working with
Diagnexia?

• Healthcare benefits
• Competitive paid time off
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
• A chance to work on exciting, challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

Diagnexia is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, veteran status, membership of the travelling community or any other classification protected by applicable law.