Kiosk Attendant / Retail Service Team Member - Etihad Stadium
Manchester, Greater Manchester • Permanent • Competitive
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Eastlands Venue Services Limited official brand logo - Kiosk Attendant / Retail Service Team Member - Etihad Stadium
Eastlands Venue Services Limited

Kiosk Attendant / Retail Service Team Member - Etihad Stadium

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Manchester, Greater Manchester On-site Permanent 7 Applications
Competitive
Full-time
Posted 22 Sep 2026
Expires 22 Oct 2026
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Job description

Be part of something special, we’re looking for passionate and energetic individuals to join our Retail Service Team. As a key part of our matchday experience, you’ll deliver top-quality retailcatering services that keep fans fuelled and smiling. This is a fast-paced, customer-focused role where you’ll be part of an outgoing and creative team creating an unforgettable experience for fans and visitors.

  • Serve food and beverages efficiently and professionally at concession areas.
  • Take orders over the counter, input into EPOS systems, and process payments accurately.
  • Assist customers with self-service units when required.
  • Maintain high standards of hygiene and food safety in line with company policies.
  • Restock concessions and ensure products are displayed attractively throughout the event.
  • Keep catering units clean, tidy, and compliant with health and safety regulations.
  • Follow all compliance requirements, including Challenge 25 for alcohol service and allergen procedures.
  • Provide friendly, helpful service to all customers, resolving queries promptly.
  • Work collaboratively with team members and supervisors to meet service targets.
  • Assist with concession setup before kick-off and close-down after events.
  • Monitor stock levels and report shortages or issues to supervisors.
  • Uphold our brand standards and deliver experiences that last long in the memory of our fans and guests

  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • A positive attitude and willingness to learn.
  • Flexibility to work evenings, weekends, and matchdays as required.
  • Ability to provide fast, friendly, and efficient service in a high-volume environment.

Complimentary Meals During Shifts – Enjoy free or subsidized meals while you work.
Company Pension Scheme – Secure your future with our competitive pension plan.
Flexible Scheduling – Work shifts that fit your lifestyle and commitments.
Partial Uniform Provided – We supply your work attire for convenience and professionalism.
Inclusive & Diverse Workplace – Be part of a team that values diversity and inclusion.
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