Job description
- Leadership
- Line managing product managers & senior designer. You'll run regular 1:1s, set clear expectations, give feedback, and work with each person to develop their skills and progress their careers
- Hiring and onboarding new team members. You'll help build job specs, interview candidates, and make sure new starters are set up for success
- Product culture
- Growing our product practices as a scale-up organisation, setting clear lines of communication and advocating for iterative design & development
- Building relationships with service teams, helping stakeholders understand technical constraints, and finding ways to make collaboration smoother
- Directing the product roadmap in conjunction with the management team, taking feedback from other departments and communicating priorities
- Helping product managers keep everybody up to date with the state of their projects, whilst managing their own time and reducing context switching
- Removing bottlenecks - technical, process or organisational - that slow the company down
- Creating visibility for your team's work - whether that's presenting at engineering roundtables, contributing to company-wide updates, or helping team members showcase what they've built and learned
- Hands on
- Directly product managing one area, using this as a guiding light to shape your team
- Joining customer calls with success and sales teams to understand user challenges first-hand and shape potential solutions
- Writing requirements documents, liaising with engineering leads, and advising design processes
- Making sure delivery ownership is clear across squads, working with engineering leads to monitor and act on product performance
- Scoping new projects realistically, risks are identified early, and commitments are credible
- Solving problems with ambiguity during design, managing trade-offs and setting reasonable expectations on what to deliver now versus later
- 24 days holiday (excl. bank holidays). Increasing to 26 days after 3 years, an additional day each year thereafter up to 30 days per year.
- 24/7 counselling advice and information line + 6 private therapy sessions.
- Work from abroad for up to 4 weeks a year after 1 year of employment.
- Access to our employee discounts with over 3,000 exclusive discounts and offers.
- Company pension contributions (with access to increased company pension contribution after 3 years of employment).
- Access to a private practising UK GP plus contributions to annual eye tests & flu jabs.
- £360 allowance for home office desk and chair for remote working.
- Work from home opportunities (maximum 3 days per week).
- Monthly team lunches and quarterly all-company socials.
- You are an experienced product leader, who has worked to deliver great products in collaboration with engineering, sales and customer teams
- You’ve had a strong impact on product leadership, and been able to shape processes to improve the team’s delivery - you can point to how you achieved this and are keen to do it again
- You know product craft well and can advocate for best practices, applying them pragmatically to existing organisations. You’ve built or reshaped product practices from a low base, and are energised by doing that without needing established structure around you
- You know how to grow people’s capabilities in their product craft, supporting hands-on to show what good looks like
- You encourage teams to own their work long term, treating security and performance as requirements rather than afterthoughts
- You’re comfortable influencing senior stakeholders and holding a position when the evidence supports it, including saying no to work that doesn’t serve the strategy
- Apply here, if your experience seems relevant we'll invite you to submit a questionnaire to understand your experience in line with the role description (Scored by our hiring team) (~20-30 mins of your time)
- First round: Knowledge, skills and experience interview with Stuart + Mike (CTO) to learn a little more about each other, share more about the role and company and sense-check knowledge and skills needed in the role (~60 mins, remotely online)
- Second round: Behavioural interview with Mike/Stuart and Andrea (our people person) to learn more about contribution in previous roles, company and culture (~60-90 mins, remotely online)
- Final round interview. A short case study presentation that you'll have the opportunity to prepare ahead of showcasing it in an in-person interview with Stu, Andrea, Mike and one of our founders (Tom or Michael) (~60-90 mins, in person)
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