Job description
Hi, we’re PEXA!
We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.
We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.
We’re growing fast, that is where you come in.
We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.
Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property.
The Executive Support Manager sits at the centre of our UK business, working closely with our CEOs, Executive Committee and Board to keep strategic priorities moving.
You’ll bring structure, coordination and follow-through to a busy executive environment. You’ll prepare strategy and Board papers, manage governance rhythms, track actions and deadlines, and make sure leaders have the information they need to make good decisions.
Alongside this, you’ll provide strategic diary and event management for members of the Executive team and lead an Executive Support Assistant.
This role needs someone who can see the bigger picture while staying on top of the detail. You’ll understand how the business works, spot gaps or vulnerabilities early and take the initiative to address them. You’ll be trusted with highly sensitive information and will build strong relationships across the UK business and wider PEXA Group.
What You'll Be Doing
- Working closely with the CEOs and Executive team to coordinate strategic priorities, track progress and maintain momentum.
- Preparing high-quality strategy papers, Board reports, presentations, briefing packs and external communications.
- Coordinating UK and Group Board updates, working with senior leaders to gather accurate information and meet deadlines.
- Managing the governance and reporting rhythms for the UK Executive team, including weekly ExCo Huddles and monthly ExCo meetings.
- Preparing agendas and papers, recording decisions and actions, and following up with owners to keep delivery on track.
- Reviewing priorities, challenging where appropriate and making sure actions align with the UK business strategy.
- Conducting research and preparing clear summaries to support executive discussions and decision-making.
- Managing strategic diaries and forward planning for members of the Executive team, anticipating conflicts and priorities before they become an issue.
- Coordinating Board visits, strategy sessions, executive off-sites, leadership development activity and other high-profile meetings.
- Planning domestic and international travel for the Executive team and UK Board Directors.
- Working with Marketing and Corporate Communications on executive messaging, events and internal communications.
- Coordinating wider UK engagement, including Town Halls, Collaboration Days, Campus Days and company events.
- Supporting special projects, change initiatives and business development activity.
- Managing and developing an Executive Support Assistant, setting clear priorities and maintaining high standards across executive support.
- Building strong relationships with colleagues across PEXA UK and the wider Group, as well as customers, advisers, government contacts and industry bodies.
- Maintaining accurate records, systems and stakeholder information with care and complete confidentiality.
What We're Looking For
You’ll be an experienced executive support professional from within a regulated industry (preferably FS or FinTech) who is comfortable working closely with CEOs, Boards or Executive teams. You’ll combine excellent organisation with sound judgement, strong written communication and the confidence to work with senior stakeholders.
You’ll also bring:
You’ll also bring:
- Experience preparing Board or Executive papers, reports, presentations and briefing materials.
- Strong governance, action-management and project-coordination skills.
- The confidence to challenge priorities constructively and hold senior stakeholders to agreed actions and deadlines.
- A proactive, self-directed approach and a track record of seeing work through without close supervision.
- The ability to anticipate what’s coming, identify gaps and put practical solutions in place.
- Exceptional diary, meeting, travel and event-management skills.
- Experience managing or mentoring executive support colleagues.
- Strong written communication and the ability to turn complex information into clear, well-structured materials.
- Excellent stakeholder-management skills, with diplomacy and persistence when needed.
- Strong emotional intelligence and the ability to read situations, adapt your approach and remain calm under pressure.
- Absolute discretion, integrity and sound judgement when handling commercially sensitive or confidential information.
- The ability to manage competing priorities and work effectively in a fast-moving, sometimes ambiguous environment.
- Strong attention to detail and confidence using Microsoft Office and scheduling tools.
Where You'll Work
We’d ideally like you to be based in or around Leeds, working on a hybrid and flexible basis. We’re also open to hearing from exceptional candidates based elsewhere who can build a strong connection with the business and travel when needed.
The role will involve some travel to London and Thame, typically around once a month depending on business priorities.
What Success Looks Like
Our Executive team is well prepared, priorities are clear and agreed actions keep moving. Board and strategy papers are thoughtful, accurate and delivered on time. Meetings are purposeful, governance is consistent and the wider business feels informed and connected.
Most importantly, you’ll become a trusted partner who understands our people, our priorities and how the business works.
Why become a PEXArian?
Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience.
Here’s a snapshot of what your life at PEXA could look like:
Your wellbeing:
Enjoy four Wellness Days across the year to rest and recharge, plus 24/7 personal safety, medical and mental health support through Sonder. You’ll also receive an £800 Health Flex Pot to spend on health options, alongside access to a digital GP, mental health and nutrition consultations, and support with eye tests and glasses.
Your growth:
Grow your skills and shape your career through PEXA Academy and LinkedIn Learning. You’ll also have up to five days’ paid study leave each year for relevant courses.
Your rewards:
Our reward and recognition benefits include performance-based incentives, the PEXA OwnIt Equity Plan for eligible employees, PEXA Impact Awards and a £500 employee referral bonus. You’ll also have access to discounts through Perkbox and Get Active.
Your family:
Eligible permanent employees with at least 12 months’ continuous service can receive up to 20 weeks’ paid maternity or adoption leave and up to four weeks’ paid paternity leave, in addition to statutory entitlements. You’ll also have access to support for family and life events, including family grief counselling, discounted legal services and UK-registered veterinary advice.
Your work/life blend:
We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. Our hybrid approach combines regular in-office connection with working from home. You may also be able to work remotely from an approved country for up to two weeks every six months and purchase up to four additional weeks of annual leave each year.
Your opportunity to give back:
Use your paid Volunteer Day to support a cause that matters to you and enjoy events throughout the year that bring PEXArians together to connect and celebrate.
Sounds like you?
We at PEXA are ready so if this role sounds like you apply today.
To be conducted as part of post offer employment checks:
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [Cifas].
GDPR Compliance
Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”).
When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice .
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