Job description
Kennedys is looking for an experienced Claims Manager to join our expanding Claims Handling team. This is an excellent opportunity to take a senior role within a specialist team handling a varied and technically interesting portfolio of insurance claims.
The successful candidate will combine strong technical claims expertise with leadership and client relationship skills, providing oversight on complex matters while supporting the development and performance of the wider team.
The team handles claims across a broad range of insurance lines, including Professional Indemnity, Financial Lines and Warranty & Indemnity, providing plenty of scope for an experienced claims professional to broaden their exposure and play an important role in the continued development of our claims offering.
Key responsibilities
- Manage and provide technical oversight across a portfolio of complex insurance claims.
- Lead, support and develop claims handlers, providing guidance on technical and operational matters.
- Review claims strategy, coverage, liability, quantum and reserves, ensuring appropriate action is taken throughout the lifecycle of a claim.
- Provide oversight and quality assurance across the team, helping to maintain consistently high standards of claims handling.
- Build strong relationships with key stakeholders and act as a senior point of contact on claims and service delivery.
- Identify emerging issues and trends within the portfolio and ensure these are appropriately escalated.
- Support the allocation and management of workloads across the team.
- Work collaboratively with colleagues across Kennedys' wider Claims Handling function.
- Contribute to the continued development of processes, technical capability and best practice across the team.
About you
We are looking for someone with:
- Significant experience handling complex insurance claims.
- Strong technical knowledge within one or more relevant insurance classes, ideally including Professional Indemnity, Financial Lines or other specialty lines.
- Previous experience supervising, mentoring or managing claims professionals.
- Excellent communication and stakeholder management skills.
- Strong commercial judgement and the ability to make confident decisions on technically challenging matters.
- A collaborative approach and the ability to operate effectively within a busy, growing claims environment.
This is a fantastic opportunity for an experienced claims professional looking to step into a highly visible management position and help shape the development of a growing specialist team.
About Kennedys
Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.
Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.
We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.
What do we have to offer?
We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.
Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.
The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.
We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.
Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.
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