Business Support Officer

The key objectives are to:

• Provide an administration service to various components of the Neighbourhoods Directorate, primarily for Public Protection (Environmental Health, Trading Standards)
• Maintain, update and quality assure various IT systems and records, ensuring consistency, accuracy and quality of data. Including data input, updating document management systems and ensuring legislative time constraints are met.
• Prioritise workload in the face of competing demands and pressurised working environment, often supporting multiple front line teams and projects.
• Provide high quality self-directed administrative support, checking own work and proactively looking to raise standards and improve consistency across the team.
• Maintain awareness of wider issues and changes which may impact upon the daily support needs of the directorate.
• To liaise where appropriate with external bodies and government agencies in respect of service provision as required.
• Contribute to the development of the Business Services Team service offer, creating a professional environment, and future-proofing administrative and support services.
• Work in a fast paced, multi-function environment.
• Although the role is primarily to work remotely, there is a need to have a flexible approach and to attend the office in Romford each week, and as and when required.