Job description
This is an exciting opportunity for an experienced Asset Manager to join The Arch Company. You will take ownership of a substantial East London portfolio and play a key role in shaping and delivering short, medium, and long‑term asset management strategies across a diverse mixed‑use commercial estate. The successful candidate will bring a proven track record of identifying value‑enhancing opportunities and working collaboratively with colleagues to deliver impactful results.
- Collaborate with the Heads of Asset Management to develop and implement the short, medium, and long-term strategies for the estate
- Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators
- Coordinate and drive business-as-usual activities across the estate, ensuring efficient and effective operations
- Manage and nurture key customer relationships to maximise growth opportunities and tenant satisfaction
- Collaborate with the Finance/Credit Control team to develop strategies for resolving significant customer arrears
- Manage the life cycle process of properties so they come back to the market in a timely manor
- Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations
- Work closely with the leasing team on larger and more complex transactions involving capital expenditures and planning, as necessary
- Assist the acquisition and disposal teams as required, providing valuable insights and recommendations
- Liaise with external valuers when necessary to ensure accurate and up-to-date property valuations
- Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups.
- Take on any other related responsibilities necessary to deliver the objectives as the role evolves over time
- High level of attention to detail, strong commercial acumen and keen eye to problem solve.
- Demonstratable experience if adding value to a multi-let property assets and an understanding of the different facets of asset management.
- Work with the property management team, to ensure successful delivery of the day to day management including arrears.
- Previous experience in a customer-facing role within commercial real estate
- Ability to travel across the UK
- Excellent written and verbal communication skills
- Comfortable utilising a data-driven approach to decision making. Leveraging key metrics to assess asset performance and identify value-add opportunities
- Strong analytical skills
- Ability to work independently and collaboratively within a team framework
- Thorough understanding of commercial leases, in particular landlord and tenant legislation
- Experience undertaking typical asset management responsibilities – lease regears, surrenders, transactions, terminations etc
- Comfortable at presenting in front of senior/exec level colleagues and stakeholders
- MRICS qualified (preferred but not essential)
Equality, Diversity & Inclusion
At The Arch Company, we are on a mission to make our workplace as welcoming and inclusive as possible. We believe that our differences make us stronger, and we are committed to providing everyone with a fair chance of success, no matter where they come from or who they are.
We take pride in celebrating what makes each of us unique. When you join our team, you are not just getting a job; you are becoming part of our friendly and open-minded team, with a key role to play in creating a more inclusive and diverse future.
The Arch Company is an equal opportunity employer, so if you are excited to be part of a company that champions diversity and inclusion, we invite you to explore our job opportunities.
For more information on Benefits, DE&I and open Vacancies, please visit our careers page: Careers | The Arch Company
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